What are the delivery charges?
DR.SAFETY offers door to door shipping to addresses in Brisbane.
We want your shopping experience with us to be safe and convenience.
Will you send me an email to confirm that you’ve received my order?
Absolutely. As soon as we receive your order, we’ll let you know. Your order will be accepted when we ship the product or deliver the service to you.
How do I check the status of my order?
You can view your order status in one of two ways:
If you’re a registered DR.SAFETY.com customer, simply login to My Account and click View my Orders.
Alternatively, you may check your order by emailing us directly using Contact Form.
Can I have my purchase shipped overseas?
Absolutely ! You can email us your destination country in order to confirm the shipping charge before ordering.
Does DR.SAFETY ship to PO box addresses?
We need someone to sign for delivery, so we can’t ship to PO Boxes.
What happens if I’m not at home when your courier arrives?
Our courier service team would call you before they come to the address.
What payment methods can I use?
DR.SAFETY accepts Visa and MasterCard and PayPal.
Does DR.SAFETY accept credit cards issued outside Hong Kong SAR?
We accept cards issued worldwide.
Can I change or cancel my order after it’s been placed?
We start to build your computer shortly after your order is placed. It’s not always possible to cancel these types of orders, so it’s best to check with our customer service team as soon as possible if you change your mind.